The company that bought my Nextcard account is quite slick. They accept payments on their web site, generate a debit to your checking account, and then don't credit your credit accout. When you call, you will get a recording telling you to write them regarding problems, questions, etc. Then, when you finally do hear from them, the onus is on you to prove that they actually received the money they debited from your account, which means you have to have proof from your bank and the EFT clearance info.
When you do get that back from your bank, they will credit you with the payment, but they neglect to refund the late fee and the extra accrued interest. Their disputes fax number rarely works. I have faxed them twice regarding refunding the late fee and crediting me with the interest accrued in error, and have not received a reply yet.
The FDIC really screwed the Nextcard customers when they sold the Nextcard accounts to such disreputable businesses.
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