On 6/13 I called Hsbc auto to try and get them to modify my loan because of the cut in pay at my job the last 3 months. I spoke to Art in workout program he told me that I was late 3x so there was nothing he could do. I explained the situation of cut in pay. He still said no and for me to pay my past due immediately before they pick up my car. I been with Hsbc for 2yrs have never been late till recently. I told Art that even the mortgage lenders are working with everyone but he seem to did not care period. Once I get out of this loan I will never go back to them or even recommend anyone to them.
Toi
Corona, California
U.S.A.
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