Usacomplaints.com » Business & Finance » Complaint / Review: HSBC Auto Finance, HAFC, HSBC, Household Auto Finance Corp., Household Finance Corp., HFC - HSBC Auto Finance, HAFC, HSBC, Household Auto Finance Corp No payments posted to my account for 5 months when vehicle first purchased. #496154

Complaint / Review
HSBC Auto Finance, HAFC, HSBC, Household Auto Finance Corp., Household Finance Corp., HFC
HSBC Auto Finance, HAFC, HSBC, Household Auto Finance Corp No payments posted to my account for 5 months when vehicle first purchased

I purchased my vehicle from Mike Miller Autopark in Peoria, IL in August. Original loan was from National City Bank and my father, George Godsil had co-signed for me. 2 weeks after purchase I recieved a call from a HSBC representative and they made a offer with lower APR and 60 months vs 72 months - my payments actually even went down. I have made all my payments since September; however, the statement state I opened the account on 1/19 - the pay off was first online as 03/10 which would be closer than what is says now at 03/11 a whole year!!! The original loan amount was for $24,364.83 and my payments are 454.11 with the APR @ 10.9% They keep pushing my payoff date back and now am so negative equity can't sell the vehicle. I have tried multiple times to reach them via phone and email, just to get a email back that I should call this number to no avail. My vehicle should have atleast another $2270.55 off its balance.



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