So many things have occurred with this company, that I don't know where to begin.
We have been reported late every single month, been threatened with foreclosure, even when we prepaid 6 months in advance, they reported every single one of these as late. Now they are stating we are 120 days late.
In 2001 they put us into foreclosure, for reasons above, to clear the default they demanded 11,998.89 which we paid in Sept. Stating it was for legal fees, corp fees, insurance etc, (which by the way they are force paying and we already have home owners). Because we did not wish then or ever to lose our home.
Now they say they have no record of this, they have no record of what we paid, and are attempting to collect well over 70,000 dollars on a mortgage that was 55,000 some years ago.
I have talked daily to customer service, and a different story comes each day. Since August 26. I have faxed so many times to all the numbers they give, only to find out that they say nothing was ever received.
We had a prepay penalty which ended a year ago, and they are saying it has not, because their records indicate different time frames than the paperwork we signed.
The property tax was reported paid, by them, but yet I am receiving late and delinquent notices from last year from our county saying they were never paid.
I am at my wits end, they are once again trying to collect well over 7, ooo dollars from us or take our home, we were ready to sign closing papers and now we may not be able to since they are reporting us as late.
It is a nightmare and I can see no way out of this. They are prohibiting us from refinancing, and demanding money we do not have to give.
Pam
West Middlesex, Pennsylvania
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