We are dealing with a company that is using tactics a loan shark would use. They are gouging people already with high finance and interest rates. We tried to close our accounts with them because we had run into financial difficulties and make arrangements for a hardship payment plan with them. They told us they would send us information on how to do this and they never did.
They also have been letting a charge of $39.95 get charged to the account that we do not even know what it is to. We tried calling the merchant and the merchant starts yelling at us and hangs up. Also the people that answer the phone are foreigners and you can barely understand them.
Maybe that thing with India is true, what a way to make a living. I am trying to get the name of the Chairman of the board and that is like pulling teeth. We disputed the amount and they credited the account. Along with our dispute letter in writing, we advised them to please stop all credit cards with them. They did not, they let the cards reach their limit and started gouging us for late fees and over limit fees. When we had asked them to stop cards we had plenty of money to work with,
They raised our cash withdrawals to $10.00 per withdrawal, among other thing. This company is up to something I can just feel it.
My Lord Jesus, is coming back and He is mad and He is bringing His lawyers with him. So watch out Providian, it is about high time you met your match and then some. I will make sure that my karma runs over your dogma! Mark my words!
Catherine
Lake Havasu City, Arizona
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