I work in A/P for a small company that had a Pitney Bowes Postage meter. The company downsized and we called PB not to renew the Postage meter.
Pitney Bowes was professional about this.in the meantime we began getting bills from PB for a lease and a rental, even though they had sent a box and return label for the unit.
The account was placed for collection erroneously and in one day we received 8 phone calls from Tony (badda bing) at Alliance One. He even called once and told us we were effing deadbeats.
I called the man back three times and he continuously hung up on me. He finally called again around 4PM and told me since this was "postage" and "federally related" he was sending the "postal inspectors and the FBI" up to "arrest me" for a federal crime.
I laughed at him and told him that since he threatened me, he needed to follow through with it. Needless to say I am shaking in my boots waiting for the FBI to show... LOL
I called the office of the President of Pitney Bowes (I used to work there) and spoke with a very professional gentleman who helped resolved the billing issue, ensured the pickup/return was in the works and apologized for this collection agency's tactics. (He was actually appalled).
He told me he would make sure this account was pulled from Alliance One, and the issue resolved. They even sent us a letter of apology.
An hour or so after I spoke to the president of PB's office, this Tony from Alliance One called back and cussed me out, called me every name in the book and told me he would make me pay for getting him in trouble, and to watch my back.
The funny thing is, is that I only WORK for the company in A/P. The account wasn't in my name, it was a corporate account, it was placed in error and PB apologized.
This Tony still calls occassionally.
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