HMS takes your $ and provides nothing but false promises and anguish in return. Contractually, there is no specific performance disclosed as to timeframe for them to take corrective action... They can take forever. My AC, manufactured in 1967, died. They have now spent 3 weeks looking for repair parts. Like that's going to happen. On the phone they are polite as they lie to you about elevating your claim or placing a rush on it and yet every time you call back you will get the exact same song sung to you. Arbitration clause prevents recovery. Stay Away! Bottom Feeder.
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