Here is how any home warranty works. First most will cover items if they are maintained, properly installed and not abused by human and animal meaning not normal wear n tear. Repairs on any ac or furnace which is a rather small repair usually are fixed right away but beware that they work on who is ...
I'm not trying to entertain anyone, it is unfortunately real life. HMS sells your home insurance for 1 year after you purchased your home. If you need any coverage for something broken such as (in our case) heating system, you would be fullished by paying their $100 deductible every time they send ...
My husband and I bought our home 3 wks ago. The 2nd day in our home, our A/C broke. It was 100 degrees outside for the next 5 days. I called immediately to HMS to place a claim, they provided a local contractor. It took 2 days to get the contractor, Eagle Appliance, out. I paid $100 deductible. He ...
I wish I would have done some consumer research before renewing my HMS Warranty TWICE after buying my first home! Would have saved me over a grand easily! I had to call on them twice, and both times, I got strung along by HMS. The first time was for my gas water heater, which was experiencing a gas ...
I was a customer of HMS for three years and had only called them once for a stove problem. Recently, I called them for a problem related to groceries freezing up in refrigerator. They sent a technician which came in and without any running diagnostics, ordered a replacement for thermostat. He did ...
HMS takes your $ and provides nothing but false promises and anguish in return. Contractually, there is no specific performance disclosed as to timeframe for them to take corrective action... They can take forever. My AC, manufactured in 1967, died. They have now spent 3 weeks looking for repair ...