I have called and called but all i get is a supervisor who says sorry we cant help you.
My computer crashes. I have called and called for a recovery cd but they keep saying use the windows recovery cd. I called tech support which keeps you on hold forever and then they say you need to reboot with the recovery cd. I carried on and they sent me a recovery cd and it was blank. So my computer crashes and crashes.
I paid 1700.00 and extended warranty, but still no help. This company is a ripoff. I am sure they will be very happy my extended warranty is about to expire and i got a call from a supervisor who said im sorry we no longer have the recovery cd for your computer.
Well viscom apparently you never have had it because ive been calling for over a year. This is my first computer and I really didnt know any better but I do now. Do yourself a favor comsumers and stay away from this company.
And if you have bought one of these computers it may be in your best interest to get your recovery cd immediately or youll be sitting with a 2,000.00 machine in a blue error screen and they will have you on hold forever. Also have your serial number ready that takes 45 minutes to find on the damn thing.
Barbara
NY, New York
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