I wish I would have done some consumer research before renewing my HMS Warranty TWICE after buying my first home! Would have saved me over a grand easily! I had to call on them twice, and both times, I got strung along by HMS. The first time was for my gas water heater, which was experiencing a gas ...
I was a customer of HMS for three years and had only called them once for a stove problem. Recently, I called them for a problem related to groceries freezing up in refrigerator. They sent a technician which came in and without any running diagnostics, ordered a replacement for thermostat. He did ...
HMS takes your $ and provides nothing but false promises and anguish in return. Contractually, there is no specific performance disclosed as to timeframe for them to take corrective action... They can take forever. My AC, manufactured in 1967, died. They have now spent 3 weeks looking for repair ...