Complaint / Review
Capital One
Late Payment Scam Richmond Virginia

I paid my bill online on the due date; however, it was after their "designated daily cut off time" and was not posted until the following day. They then assessed a $39 late fee, which then put my account over the limit and I was charged an additional $39. Suffice it to say, I was charged a whopping $78 because I paid my bill on the due date, but two hours after they allegedly quit posting payments for the day. This is highway robbery!