After receiving several eraly morning phone calls from CapitalFirst, they finally coerced me into to sending away for this credit card packet that cost me $29.95.
Little did I know that after receiveing this junk packet I only had 7 days to cancel to receive a refund. I had several debits from my checking account totaling $264.95 that I had no idea for what they were from.
I called the bank and retreived a phone number and called them, it was CapitalFirst. They advised me that I had authorized all of the withdrawls and there was nothing tht could be done.
I cancelled the account (which I never even received a credit card) then I asked about my refund for my membership fee of $99.95, they told me that I had to mail them back my packet.
I told them that I paid $29.95 for the packet and asked them why I had to return something that I had already paid for. They said I couldn't get a refund until I sent it back.
So, I paid $6.00 and sent it back so they had to sign for it. That was July 26th and I still have not received a refund!
I also had a phone card vendor debit money from my account as well, $54.30, for a phone card I never asked for or received!
I'm still waiting for their supervisor to call me back and play the recording authorizing the transaction, that was 2 months ago.
Every time I call, I get a different response as to when I am getting my refund. Usually they tell me it is going to be another 30days. My next due date is October 9.
I don't know what else to do, I ask to speak to a Supervisor and I get some other employee (I'm sure it is) and they just tell me of other "grace" periods, and to just wait. I'm at my wits end.
I fell totally violated and scammed by this company.
Darka
Wichita, Kansas
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