Please, correct me if I make any mistakes I am not good writing in English...
I gave these people the authorization to withdraw from my bank account $ 174.90 since January I had just moved to this country and I wanted to create a credit history, since it is so important here.
I waited for two months, I called to cancel, someone had told me it was too much; when I asked the cancellation they told me I am not elegible since I verbally gave the okay, so what I decided was to go ahead and wait for the card, so I would not loose my money.
I kept waiting, every time I called them they would tell they are working on my case, "I will get the credit card in "x" bussiness days".
Those days never came, I kept calling, I kept receiving the same answer, "just wait ma'am, give us some more time". I gave them more time. It is now nine months, I have not received anythig.
I even mailed a letter to the corporate office with the proof of debit from the bank, and I begged them to resolve this. I called just last week, even crying. I need my money.
Now I found out in your web site so many people with my same situation.
Thanks in advance for helping me.
Keila
harrisburg, Pennsylvania
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