Beware of Washington Mutual! I have had experience with many banks and by far Washington Mutual is the worst. They blatantly add charges to your account for rules that they randomly apply. As it stands now each and every deposit we put into the bank is put on hold. These are not just 1 or 2 day holds they range from no less than 7 up to 15! Yes 15 day hold on checks that are local. So while we wait for them to remove the holds, we're charged overdraft fee's for every transaction that goes through our account.
When we protested the holds being placed we were told it was because we had reoccuring overdraft activity on the account. This is how absolutely ridiculous this bank is, of course we're going to have reoccuring overdrafts when you keep placing holds on our deposits.in one month we have been charged up to $800 in overdrafts/NSF when we have had the money in the account. They also have a tendency to release the funds charged for the overdrafts just after they have added them to our account.
I have had to start keeping very detailed records calling the automated service up to 3 times daily because these charges mysteriously pop up on my monthly bank statement when they were not there previously. Anyone with an account with them should watch it very closly. You will also notice how the can choose how deposits/debits are entered into the account.
Even if you go to the bank at 8 A.M. And make a deposit they can choose to enter it last in the day so if they are able to add any charges they can. If you keep track you will find in the coarse of a day how items are switched around. As soon as possible I will be closing this account and advise anyone else to as well. Above all please stop any friends or family who may be thinking of opening an account with them not to.
Laura
Los Angeles, California
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