Glad to see that there are others who are having the same problems. Phone calls not returned, rude customer service. Employees not willing to help their customer. I also started out with New Century Mortgage who then sold my loan to Ocwen Federal.
I received a statement showing $6178.00 due, for what?"Breach of Contract", was the response. A letter came from Ocwen's Attorney stating that if this money was not paid, then foreclosure proceedings would begin in 33 days. Between the "Breach of Contract" and the pre-payment penalties, it is virtually impossible to get a refinance from another lender.
We as consumers need to stop Ocwen Federal Bank from conducting business in this matter.
Sally
Antioch, California
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