In early August of this year, I was contacted by Giselle a rep for this ripoff company (Capital First Benefits) and after I listened to her,
I agreed to look at the packet for $29.95, which they promptly took out of my account; then on August 29, my account shows $59.95 & $99.95 missing from it, so I wait until I am able to call at 0800 on August 30, and talk to a rep who ask for all kinds of info to verify who I am,
I inform her that I want this to be cancelled and I ask why was this money taken out of my account and she politely tells me that it's because of the packet I received and agreed to; now keep in mind that I never received a packet and had not agreed to anything but to look at the packet and they on their own decided to take $159.90 out of my account and how they did it,
I don't know, as I never authorized this to happen. She continues to give me this spill about how it can help your credit and you can use the card for anything. I still told her to cancel. So I ask her how I can get my money back, she tells me to write a detailed letter and they will give me $99.95 back, I asked about the $59.95 and she tells me that this is a one time fee. They should know that I am contacting a lawyer for this.
Raeleshia
Colorado Springs, Colorado
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