Complaint / Review
Ocwen Federal Bank, FSB
Used unfair practice to obtain a debt by harassment threatening demeanor and total unprofessional tactics outlandish ripoff late fees lied to us

I have been electronically sending an allotment of $100.00 per month for approximately 4 years to First Union National Bank (FUNB). The payments are automatically deducted from my pay and sent through electronic funds transfer (EFT). The first 12 payments was for $150.00 and then I changed it to $100.00 per month. I did not know that FUNB had charged off my account to Ocwen until January.

Since then I have written Ocwen twice to establish a payment plan and I have continued to send the allotment to FUNB. I wrote FUNB with a courtesy copy to Ocwen to see where the payments were going to if not to them, but I have not received any response. I returned from Germany after completing a six year tour. Upon returning to the United States, I immediately contacted Ocwen. A Mr. Johnson was my point of contact and immediately he bagan threatening my wife and I. He would not let me speak to his boss.

I have been given another point of contact (Mary Ann Tamburro) who used a little more professionalism. I have yet to receive a letter from them staing the debt I owe. Currently, I give Ocwen a payment once a month to prevent them from giving me harrassing phone calls.

Bilbo
Fayetteville, North Carolina