We were so sick of dealing with Homecomings Financial, we asked for a pay-off just so we could get away from them. The pay-off they sent was extremely high but we were so glad and relieved to get away from them so they got paid. We recently discovered they overcharged us by several thousand dollars. We called and were told to send a letter to the "pay-off" department which we did. No one has contacted us either by mail or by phone although they did sign the "receipt-request" form and returned it to us. Today I called and was told that the letter should have gone to another department, another state. This is so typical of what we went through when we had a loan with them. They are total crooks and are making billions of dollars off innocent people and they threaten foreclosure to get their money. They pawn off their customers from one phone number - one person - to another over and over again and problems never get resolved. It is extremely frustrating dealing with them. We all need to get together and sue the living daylights out of them - they have so much money that does not belong to them. Do not use this company - you will be so sorry!
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