To the reader,
Today, I faxed off the following letter. While reading it, please keep in mind that I removed the main phone numbers and fax numbers for the Ohio AG's office and to Bank of America.
I don't know if usacomplaints.com site will allow this but, I did not remove the number that Bank of America is calling from because people should know who is calling them and who is violating the law... There are over 580 complaints against Bank of America on this site alone and there are over 86 complaint on another site that deals with these repeated illegal telemarketing calls!
Most people don't know how to complain or who too complain to, which is why I am posting this as a starting point for the reader!
Before you comment on this and say that I can sue them, or that all I have to do is register on the National Do Not Call Registry... Et cetera, et cetera, and et cetera. Just keep in mind that I have done all of that!
I also know what the law says and the question you should be asking is why doesn't Bank of America comply with the law to begin with?
When you start getting these calls, you can, with a little digging, find out that you can call Bank of America and request to be placed on their Do Not Call list... But why should anyone have to do this? Why can't Bank of America just comply with the law?
If Bank of America is so willing to violate the rules and regulations concerning the National Do Not Call Registry... Then what other laws, rules, or regulations are the violating... And do you want to trust your financial and insurance needs to a company that does what it wants?
With out further ado, the letter that I faxed is as follows:
State of Ohio Attorney General
State Office Towers
30 East Broad Street
Columbus, OH 43215-3728
Bank of America
100 N. Tryon St.
Bank of America Corporate Center
Charlotte, NC 28255
Attention: Marc Dann, Ohio Attorney General
Kenneth D. Lewis, Bank of America Chairman & CEO
Keith Pellerin, President of Banc of America Insurance Group
Re: Illegal Telemarketing/Harassing Phone Calls
To Whom It May Concern:
Today, I received a call from (866) 233-2773 and a quick check on the Internet shows that there have been numerous consumer complaints!
First point: This is in fact a Bank of America telemarketing phone call from Bank of America Insurance Services!
Second point: My phone number is registered on the National Do Not Call List!
Third point: I am not a customer of Bank of America and a business relationship does not exist between us!
Fourth Point: Your Company has failed to comply with Federal rules, regulations, and laws concerning Telemarketing Calls and there are hundreds, if not thousands, of complaints that prove this fact!
It is estimated that over ten thousand telemarketers in this country are engaged exclusively in fraud. Telemarketers are no different from terrorists; both have destroyed lives and caused immeasurable pain and suffering. For this reason, we will not do business, or recommend any business that engages in telemarketing.
Do not call my home again!
You are to place my phone number on your Do Not Call List as required by federal law. If your company makes phone solicitations for other firms, my phone number is to be placed on all Do Not Call Lists as well. Do Not Call on the behalf of any company again.
Furthermore, you are to mail your Do Not Call Policy to my address, as required by federal law!
Failure to comply with the Telemarketing Act may result in complaints being filed with the Better Business Bureau and State Attorney General in the state that you operate. Additional complaints would be filed with the Federal Trade Commission and Federal Communications Commission, whose regulations are, in my considered opinion, being violated.
Additional legal action would be considered as well!
There never has been, nor will there ever be, a legitimate telemarketing phone call.
I will not tolerate Bank of America or Bank of America Insurance Services that repeatedly call each day as described by the following website!
(I removed the who called us address.)
This is rude, unprofessional and illegal activity by your company but that is very typical of Bank of America isn't it?
In closing: Every time I get a call from (866) 233-2773, I will fax a letter of complaint to the Ohio Attorney Generals office as documentation of your companies repeated illegal and flagrant disregard of the rules and regulations of Ohio and the United States!
After all the record does show that your company will call and harass people several times a day and I will not put up with that!
Sincerely,
John P.
Vancouver, Tennessee
U.S.A.
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