The first letter we received by AFNI stated we owe $852.23 for a Verizon accout we have never had. Who wants to pay that much for something you never had, right? We certainly did not, so we sent a letter requesting a debt validation letter in return from them. Frustratingly, this is what we received back from them:
"We have received your dispute but we are unable to investigate at this time. You have provided insufficient information to substantiate your claim. We will complete our investigation within 30 days of receipt of the following information: Specific information you dispute
An explanation of the basis of your dispute
All supporting documentation to substantiate your claim. Examples may include but is not limited to, photocopy of your driver's license, the identification page of your passport, proof of residency at time of service, receipts, etc.
A valid phone number to contact you.
Please call our office to resolve this matter..."
Not that I would send them any info, but can anyone with any common sense tell me how I could send proof of a debt that I do not owe? I don't have receipts to prove I did NOT purchase something. I can't tell them I didn't even live in the state the phone service was provided because, since it was never mine, I have no idea when the period of service even was. This is a farce! It is beyond me that it would be legal for them to be able to send a letter that places the onus on ME to disprove a debt that I never incurred. I am probably not alone, since many have probably sent their debt validation requests, is this how they AFNI is replying to others?
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