My payment was due on Dec. 7. I went online on Dec. 6 to make the payment and discovered that the earliest HSBC can credit an online payment is Dec. 8. I called and this is correct. If you want to pay a day BEFORE the due date, you either have to pay a late fee or a rush-payment fee. They also have a pay-by-phone or pay-by-check option but all require 2 DAYS! So, the bottom line is that HSBC's system is so antiquated that it takes them 2 DAYS to process an ELECTRONIC payment or they are ripping people off who pay ON TIME! Other credit card companies don't seem to have this problem. I will not be using their card again! I suggest you avoid them as well.
Complaint / Review
HSBC Card Services
Ripoff Charging fees to pay ON TIME
Author: D254
Offender: HSBC Card Services
Country: USA State: California City: Salinas
Phone: 8883858916
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