I have nothing nice to say about drive at all the are very rude. I called to get my due date changed and the girl on the phone at drive told me it would not be a problem to chage it to the 25 of the month but when i called them back to make sure it had been done the other lady told me it was no record of me trying to get it changed and that i could not change it for that day any way they only could go until 5 days after the due date.
This company has no idea what customer satisfaction is. Also i am paying twice of what my vehicle is worth. It would seem like since they are already riping you off they should do what ever to make the clients happy. I will be interested in suing the heck out of these people. I was a day late because my due date fell on a weekend and they were already calling me before i could go and pay it and then said i owed them 20.00 dollars because i was two days late. I really got a bad deal all the way with this vehicle the car dealer was shady and the finance company is too. To all the consumers in the world beware and do your home work on the car dealer as well as the finance company.
0 comments