I was contacted by Superior Asset Management (SAM) back in June. I had a bill of $650.00 for T-Mobile I needed to pay and they were the owners of the account. I made arrangements to pay off the amount by securing the payment by my debit card.
I have paid the entire amount back on April 17, but SAM is saying I still owe them $150.00. This is because they do not show any payments for the months of February, March, and April.
I even called them back in October to give them my new expiration date on my card. I have been dealing with them since February. I sent them proof of payment from my bank statements four times and told them not withdraw from my account anymore, and they still withdrew $50.00 on May 1. I know this is illegal, because I gave them written and verbal instructions not to withdraw from my account.
As of today, May 9 SAM is saying I still owe the $150.00 and do not show payments for those months and they are saying they have not recieved the proof. I have a post office signature of reciept as proof they recieved it. I have filed a complaint with the BBB and I hope you can help too.
0 comments