I sent a letter to them, this is what it said, Also explains my situation:
My name is Angela and I have an issue with Credicure going out of business and how my account was handled.in result of this issue, three of my credit cards were late in receiving there payments and/or returned due to insufficient funds. (Never Recieving my money.)
Needless to say I was very frustrated and tried several times to get a straight answer as to where my payments were going and what was going to be done. I felt very betrayed and let down. The whole purpose of this program was to get my credit on track and it was once again derailing!
NO one was returning my calls or e-mails! Without any further information as to what was going to be done, I cancelled my program with his offices and Credicure. I put a stop on your automated payments from my accounts and that is when I finally heard from Joy Flannery.
I have explained to her that I want what money is due to me and I am no longer interested in your Debt Management program. Joy has explained that to further assist me I needed to send in my statements, so I had gathered all the supporting documentation that had been required of me. I sent in all statements attached to a copy of this letter. To point out some additional information, I had included my bank statement to show that I started with the program on October 17th. However no proposals or payments were applied to any of my cards until December.
Total October and November: $ 264.00
I am curious as to why the company had no records of my payments and when or where they were applied. Regardless I am entitled to my money and I do expect it to be paid in full!
The Break down is as follows:
Sears:
a. First Payment made 12/01 $25.00
b. Last Payment made 07/26 $25.00
c. Total due to me for Sears $25.00
Orchard Bank:
a. First Payment made 12/30 $15.00
b. Last Payment made 07/01 $15.00
c. Total due to me for Orchard Bank $15.00
Chase:
a. First Payment made 12/16 $51.00
b. Last Payment made 06/26 $51.00
c. Payment made on 07/26 of $51.00 was returned (insufficient funds)
d. Total due to me for Chase Bank $102.00
Ameriquest:
All payments made on time with this card.
Total Due to me is $406.00
Please send correspondence and a confirmation that this letter and all my documents have been received. Please include an ETA of disposition.
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