Usacomplaints.com » Business & Finance » Complaint / Review: American Express - Interest rate of 29.74% on closed account. #166297

Complaint / Review
American Express
Interest rate of 29.74% on closed account

I closed my account one year ago. Since then, I've had three late payments (1 day late) because they moved the due date back and forth. When I called to ask how long I would be paying 29.74% interest (!!!) the rep said there was nothing she could do because the account is closed. So they can RAISE your interest rate on a closed account, but they can't lower it? I've been a an American Express card holder since 1990. Not anymore.


Offender: American Express

Country: USA   State: Florida   City: Ft. Lauderdale

Category: Business & Finance

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