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Usacomplaints.com » Business & Finance » Complaint / Review: First Consumers National Bank - No Statements after repeated phone calls, figured out why I was always late!. #150407

Complaint / Review
First Consumers National Bank
No Statements after repeated phone calls, figured out why I was always late!

I tracked down FCNB and finally got their address right. It seems I had an old address in my Wells Fargo Bill Pay, so every month the payments were sent to this wrong address in OR and then had to be forwarded to the new address, therefore, I was getting charged a late fee every month!

I also needed a statement sent because I haven't received one in about 5 years, and the woman on the phone said there was a hold on my statement! Why? She couldn't tell me. She assured I would get one now... Right.

Hopefully I am helping someone in my situation.

P.S. There is no web site!


Offender: First Consumers National Bank

Country: USA   State: New York   City: Hickville
Address: P.O. Box 5811
Phone: 5165768785

Category: Business & Finance

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