I applied for a loan online from Cash Today Ltd. They called to verify my employment and spoke with me to verbally make a promissary note with them stating your name and date at the end of every statement.
I listened very carefully, trust me. They told me if i wish to pay the loan off in full to respond to an email on the due date or to call 3 days before and pay via telephone. I called three days prior and they said to pay it in the email I should have any day now.
The next day I checked my email; nowhere did it say anything about paying in full but I clicked to pay at least the processing fee. That was done and charged to my bank account. Then I called then right after to tell them I paid there (now I know) ridiculous fee and wished to pay the balance of $200 off. DOn't worry about it the balance of $200 will automatically come out next Friday.
Meanwhile I am getting emails stating to pay my fee again and that it has been extended. I called again, wanting to pay off. It's too late to pay it, then the following Friday another $59 comes out of my acount. Call them on a Saturday, no answer, left a message, no return call. DO NOT LEAVE YOUR SOCIAL ON VOICE MAILS EVER! I did not leave my social just my name and phone number.
Then called on a Sunday and asked what was going on; why can't I pay and why is there another charge? I never agreed to all the so called processing fees. He said no supervisor was around. I told him not only will I file a complaint with the BBB and RIp off report but I would close out my account and fight this to the bitter end and they wont get another penny out of me. He said to try him tomorrow and maybe he can help me then but the $200 will come out NEXT Friday. I told him that's what you said the last two weeks BS!
This is still unresolved. I just had a security breech at my bank and had to change accounts and order new checks; now best believe it I will go down there MOnday AM and tell them what is happening and to process an ACH reversal transaction to the last $59 and to then close out my account immmediately.
I HIGHLY RECOMMEND SEARCHING usacomplaints.com BEFORE DOING BUSINESS WITH ANY COMPANY. IT SAVED ME FROM MAKING ANOTHER MISTAKE! DO not believe the hype; if it sounds too good to be true, IT IS! A $59 processing fee is not reasonable and wont be the only fee you see if you do "business" with the scamming company.
Elizabeth
Rocky Hill, Connecticut
U.S.A.
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