I thought I was going crazy until I came upon your web site. Bank of America has recently taken over Fleet Bank in Boston. I receive SSDI on the 3rd of every month. Last month, July'05, I noticed on the 5th when I checked my balance as I do daily, that I had already incurred overdraft charges, that unauthorized deductions had been made by an internet music site and that the overdrafts were being resubmitted 3 or more times with a charge of 34.00 each time. I attempted to get information from the bank but was told if they were still Fleet, they could reimburse some of the charges but that Bank of America would not.
Altogether in the month of July, I was charged 300.00 in overdraft fees. I was never notified that the cost of an O.D. Had gone from 22.00 to 34.00 and on the 3rd of this month a third of my income went to Bank of America.in addition, I incurred charges from companys whose checks had been declined because of the overdraft fees. I had always used the auto teller line to check my balance and the balance was always correct even if all charges had not been posted. When I spoke to Bank of America to get my balance, through a customer rep., I was told the balance was correct and was the amount available. When I double checked and asked if the balance included any pending charges, I was told no, there were pending charges, not yet deducted from the balance. So, I asked then the balance you gave me was incorrect? Not really was the reply... I want to remove my money from the bank but am afraid that bills I have paid and that have not yet gone through will somehow be declined. I am afraid of my own bank account and discovered today, after telling the bank that no internet music sites were authorized to deduct from my account, that three music sites had been paid 30.00.
Those sites have been called and I have reveived emails stating that they have cancelled the service I never ordered but did not mention as they had on the phone that I would be reembursed. I was forced to borrow money from a relative to pay my bills and am only paying one bill at a time, making sure the others have cleared before risking this kind of loss again. I'd rather be hostage to a terrorist.
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