I have had the same problem with disability claims. My medical problems resulted in severe depression; I had to start taking anti-depressants and begin counseling. The "disability" unit denied my claim and didn't bother to notify my until 2-3 weeks after the fact.
They are NOW denying my disability due to the fact I went back to work. Two doctors have stated that I shoud not be at work, however, regardless of my physical diagnosis and my mental health, I have dragged myself into work in order to get paid. I am now at risk of being evicted (along with the utilites being shut off), losing my car, etc.
Today, I was told I may have cancer of my spine. I can't wait to see how they deal with that.
Prudential has also denied 2 requests for a hardship withdrawal from my ESP, saying I didn't supply the correct documentation to support my monetary responsibility for the co-pay. They have been supplied with TWO different reports from Aetna showing my financial responsibility for the THREE surgeries I have endured since July of and none of them have been sufficient.
Now, I am praying the apartment complex will issue an eviction notice, as they appear to want you by the "short hairs" in order to give me MY money. This is really sad. Apparently, one must be tettering on the edge before any help can be had.
No wonder my mental health is in the state it's in. OK so "Prudential CARES" about anyone else in the community other than it's employees.
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