I was contact by phone by a company calling themselves oxford financial saying I had been approved for a $2000.00 dollar master card with no intrest and no annual fees. Well I inquires futher asking all the questions about there web site which I looked up as I was talking to them on the phone I looked up mastercard.com that Kelly with the company told me to look up when I told her there was nothing there under there comapnys name she told me that they were making ther own web site so they must have taken it off of the master card site.
I thought that was very odd but took it at her word. Then she went on to tell me that there would be a one time fee of $249.00 for processing and package fee which was refundable if not satified. Which with no interst and no card fees did not seem to out of line but I still questioned her. She told me more than once that there were no more fee no intrest and no annual fees. Well she gave me three diffrent numbers for her and her extention and customer service numbers. I called and never got a person to answer which concerned me. They were going to make the withdraw from my accout on the 1st so I was calling around and checking out the company and ran into dead ends so on Wednesday I called and left a messages for them to contact me not response. On Thursday I call twice and told them that I wanted a return phone call or I was going to call my bank and stop payment and no return phone calls. The bank said it was to late to stop payment. On Monday I call several times trying to get a person after the 7 attempt I finally got a person on the phone and they said they were just the call center and was very short with me I then asked for a supervisor and they put a person on the phone that said his name is Patrict Norton and that he was the CEO of the call center hew was very rude and I asked him if he was aware that he was taking calls for a fraudulant company he said he has had that company for 40 some years and that he was no aware of that he also asked me my name and told me he had all of my information right in front of him and I asked him about the card he told me that I would get on in 40 days I also asked him about extra fees that I had read about on the complaints on line he informed me that there was a $39.95 fee for the card I told him that I was told more than once they told me that there were no hidden fees he asked me if I lsten to the recording at the end of when I had talked to Kelly I told yes I did and that he could research it and call me back with the recording that said there was another fee he hung up on me.
I had applied for a card on line along with paperwork to refinance our home at a lower intrest rate I assume that is how they got my name and number and said that wew were approved. The hree number that Kelly gave me were 1-866-333-7715 extention 010 for Kelly and 1-800-643-2979 which is a telephone sales company and they were rude also they to me to do what I had to do. Ad there cuntomer service number of 1-800-796-2499. I also call the 1-800 directory to get a number for oxford financial got number to an oxford finacial and when I called them she told me that it was not there company but they have already contacted there attorney general about the company because they had but getting numerous calls about them she was very nice and very helpful. Please beware of this company they are bad and I hope they are stoped soon. I contacted our Attorney Generals office in our state they told me that they had received complaints about this company so I am following through with a written compalaint in our state. And just a short note that I tod Patrict Norton the CEO of the callo center that I was not done with this company yet that he had meet his match he said he had een in this business for 40 years and had not meet his match yet.
Cindy
Las Cruces, New Mexico
U.S.A.
0 comments