In when I lost my job, B of A agreed to let me make two monthly mortgage payments. One on the first of the month and a second after the 15th of each month. In Dec. 03 I started making single payments again.
In August I received a letter stating I owed them $455.00 in late payments. When I contacted them the lady stated that this was general policy. When I asked about waiting two years to tell me this and nothing being said at the time of the agreement for split payments I was told that "she was sure I had been told".
I wrote a letter in Sept. and all I receive back are form letters stating I owe the money and how I can pay it. When I call I get the same treatment.
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