Usacomplaints.com » Business & Finance » Complaint / Review: Luminess Air - Customer service and charges. #1013579

Complaint / Review
Luminess Air
Customer service and charges

On 1/2, I called Luminess Air, regarding a charge on my account for $34.12. After I named, the first broker didn't understand what I had been referring to and moved me to the Membership membership workplace. I had been on-hold for more than 3 units prior to the broker acquired the phone call. I clarify my scenario towards the broker about how exactly I'd previously taken care of the cargo. I also informed the broker after I named in December to deliver my next cargo in March. The broker kept insisting that used to do not purchase the merchandise which she had a need to place me on-hold again. Well, while on-hold, I examine my consideration and reduced and see I currently taken care of the cargo. While she returned for nearly 20 units being on-hold, I had been mad since right now I'd been speaking with the broker for more than 40 units and being on hold for 20 of the moments is absurd. I proceeded to inform the girl that I settled the very first quantity in November and also the next quantity in December. So just how may I be billed again for that same delivery. Effectively the broker stated, I would like to place you on-hold again and right now, I had been created and upset from the entire experience. Arrive at discover the broker I talked to Nov didn't create the modifications to my consideration that I'd formerly talked to her about plus they chose to deliver me another cargo. I told the broker, this isn't may problem which my bill better be pay. The broker needed me to create criticism concerning the issue and that I had a need to chose to discover basically need the cargo or even the reimbursement. I obviously, informed her, my bill better be returned and that I won't do any such thing. It had been their problem the customer support broker couldn't follow directions. I'll delay and find out when they will return me. Trust me I'll get my cash back. It got me more than 50 units to solve this problem with Luminess Atmosphere. They genuinely have poor customer support. Before they talk to you, they might wish to study the issue in the place of reading from their software.


Offender: Luminess Air

Country: USA   State: Massachusetts

Category: Business & Finance

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