After signing up for a year membership I lost my job and had to relocate 1,200 miles away. Even after emailing and calling them to cancel my membership they keep taking money out of my account. I've had to get legal advice and contact the bank. They claim that I still owe a cancellation fee even when I can't use their facility. VERY difficult to deal with. Not very ethical and they also charge a yearly fee and can raise the rates after you've signed a contract. It was written by a child to protect them from us evil customers. DO NOT SIGN anything. Better yet, aavoid the place or 6 months after cancelling you'll still be getting charged.
0 comments