Poor customer service, failure to carry product highly sought after, failure to read reviews. Delayed shipping on orders when available. Don't keep discontinuing what customers want. Have your so called "team" do their job if they even exist. I feel your company is involved in scamming the public, why else would you discontinue a highly popular line??? Written complaints are ignored.
Solution;
Carry products that people want
read reviews and stock your shelves accordingly. Immediately reply to written complaints. People get mad and tend to further their complaint when ignored.
Strive for better customer service.
Don't delay shipping orders
keep your prices fai
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