Last October of I included my spouse on my consideration like a member of the family for $49 with twelve months agreement. Last jan I observed my banking account they have been getting $60 in the place of $49 according to the agreement. I named per week before my visit on January 13 and informed them they have been overcharging me since September. They explained that she'll inform the supervisor and also the supervisor will-call me back for that position. Per week had handed but still no-call. I told them again on January 13 about my scenario and same task they informed me before, the supervisor can get back again to me. I named them again per week later, but still the exact same reaction. My partner had a scheduled appointment the finish of Jan and he requested the leading table about our standing plus they informed him the supervisor is focusing on it which the supervisor will-call us back. On February 3, I'd a scheduled appointment at 3 pm for 1 time massage and 1 time cosmetic and that I requested them concerning the update plus they explained the same again. The supervisor wasn't there right now and they'll ensure that you allow him learn about it the moment he gets in. After my visit (2 hours), nevertheless, the supervisor was not there plus they explained to hold back for his phone. We named them again today, 2-23-11, but still exactly the same reaction as though the supervisor is really not there and does not understand what's been happening. This really is their oversight, and yet, we have been provided the round around on repairing their problem. They wont provide us the organization quantity and also the supervisor's lastname. That is getting silly. Just how much longer must we watch for them to repair their mistake? That is therefore unprofessional and dishonest. They're over-charging me and that I possess the agreement to show it.
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