On 12/29 I went to Massage Envy as I was given a gift card for Christmas. I joined the membership and agreed to 54.00 being taken out of my account each month. I live over 60 miles from the facility and became aware that I would be unable to get the massages on a monthly basis. I asked if I could ...
Massage Envy has made my first and probably last massage experience horrific. The manager was full of lies and deception. I was told that i wasn't being signed up for a contract or any kind of subscription and i could cancel my membership at any time. Lies!!! I made an appointment and couldn't make ...
Massage Envy charges a $59 monthly membership fee for 1 massage per month (If you don't use it in that month, they accumulate). I called to cancel my membership and thought I had successfully done so, but realized that my credit card was still being billed $59 per month. I called to complain and ...
Mediocre massages and less than mediocre customer service atthis particular site. *BEFORE YOU SIGN UP KNOW THIS* that when you want or need tocancel, they require a 30 day notice - and you will be charged one more monthafter that - and you have only the next 30 days to use the massages you ...
I am currently employed at the Allen, TX location of Massage Envy. Recently, I have been told that our cameras that we have in the store are also recording AUDIO! Is this illegal? I discuss with my clients, during a pre-chat, their medical information. I'm positive they sure as hell wouldn't want ...
Mediocre massages and less than mediocre customer service atthis particular site. *BEFORE YOU SIGN UP KNOW THIS* that when you want or need tocancel, they require a 30 day notice - and you will be charged one more monthafter that - and you have only the next 30 days to use the massages you ...