Usacomplaints.com » Advertising » Complaint / Review: Directv - Two-year contract slipped into paperwork signed after late installation. #561172

Complaint / Review
Directv
Two-year contract slipped into paperwork signed after late installation

Direct TV is terrible. Worthless customer service. Terrible reception. They actually told me to climb on my roof to take the little bit of snow off the dish - I'm a single mom - really? Do I actually have to climb on my roof? I had cable for 18 years with no problems.

Service regularly breaks up. They snuck in a 2 yr. contract without my knowledge. Apparently it was in the massive amount of paper work they had me sign after they did the installation at 9:00 at night! You don't see any of that in the ads or cards they send in the mail to solicit your business. I own a business, if I ever did that to a customer, they would sue me! Don't give up your cable for Direct TV - you will be very disappointed and to add insult to injury, you'll be stuck with them for 2 years!



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