After realizing that my direct deposit did not come in on time, I checked my Branch Banking & Trust checking account and found that it was $12 in the negative. When the direct deposit did arrive the next day, I noticed that there were $70.00 in overdraft charges. Upon further investigation of my account, I noticed that before the debits actually posted, there was money in the account to cover the charges. I became curious and called the customer support center, only to find out that BB&T removes the funds from the account if the charges are pending (which I already knew), but they also charge overdraft fees for any pending charges instead of waiting until they actually post to the account.
How is it right for BB&T to charge overdraft fees on debits that have not posted to the account? In my case, the money would have been in the account before the charges posted, but they prematurely charged me overdraft fees while the money was pending.
0 comments