Usacomplaints.com » Business & Finance » Complaint / Review: National City Bank - Thieves. #312857

Complaint / Review
National City Bank
Thieves

If you don't want your money stolen from you then do not use this bank. 1st of all they deduct your debits charges hold them in pending then wait until a larger amount comes in and post it first after they have already debited your debit amounts then charged overdraft fees for all of them. I had an unexpected (higher then usual telephone bill when my son was over and ran my phone bill up) I have my phone bill set up in bill pay. I also use the online banking. Used my debit card on 3 occasions on a Friday 1st one was a debit at 7:30 A.M. Posted to my account as soon as I used it, money was there for the debit charges used, National City debited my account with still a balance but, they put those in pending status and yet deduct them then on Monday phone bill came in after the debit charges low and behold they posted the large amount first then posted the 3 debits that were posted on Friday, I called them Monday evening and explained to the dumb * girl that it was going to put me in a big overdraft from the way they did it she said it wouldn’t because it looked like I was short only $2 I explained that it wouldn't and it was a rip off on how they post the largest amount after the debits were already there she was rude could care less, I told her I was going to check the next morning sure enough there they were all 4 in overdraft. So I called that evening this lady could care less either I wasn't nice by this time on how they steal from you she told me if I would kept a register it wouldn’t of happened I told her the one payment came in unexpectedly and those debits should of never been posted after the large one coz they were already taken out. She argued that they were in pending but yet I saw that they did take the amounts out of my balance as soon as they hit the account. She then told me she would contact the main branch, did he informed her he would not * the charges because I had banked there a long time and they always take the largest amount first and I should keep a register (WHY??? What does that have anything to do with they still would take your money and I always use online banking no different then a register). I have no problem paying if I am in an overdraft at my fault but, when they put it in an overdraft so they can get those charges that IS THIEVING!!! Not the first time we had seen this happen on how they post. PLEASE DON"T USE THIS BANK! They are getting rich from us that work hard for our money and they could care less!!! Just watch how they post your account and you also will see.


Offender: National City Bank

Country: USA
Site:

Category: Business & Finance

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