I had a serious surgery. I opened an account with my local BBT so I could easily walk my disability checks in for deposit. All the checks I have deposited have been Met Life disability checks. I have also deposited other BBT checks to experiment with their deposit clearance policy. This is MY money. I was doing BBT a favor by using them!
I agree: BBT is involved in the same fraudulent posting practices to obtain NSF fees that Bank of America recently settled in a class action lawsuit.
For all deposits, including fellow BBT checks, this bank places a three-day "hold" so that they can refuse drafts and continue to charge NSF fees at their convenience. The holds are at the convenience of BBT. If printed, the daily online activity on my account differs each day until the "hold" is released. The fraudulent fees are never reversed. It's a scam!
Another fraudulent practice by BBT is the lack of recourse to dispute anything. There is no live phone or online support. Employees are trained to defend the scam. One even said to me, "Oh, usacomplaints.com, we're all aware of that! Well, how did it get there??? Nobody else has it. There are no negative complaints on this site for Bxxx of Cxxxe Cxxxy or Wxxxxx!"
I re-opened my account at W, and they gave me immediate access to my disability check! Thank you, Wxxxx! What fantastic customer service you have demonstrated!
I too am ready to join others in a class action lawsuit against them for such practices.
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