I had a serious surgery. I opened an account with my local BBT so I could easily walk disability checks for deposit. All checks I have deposited have been Met Life disability checks. I have also deposited other BBT checks to experiment with their deposit clearances policy. This is MY money-I was doing BBT a favor by using them!
I agree: BBT is involved in the same fraudulent posting posting practices to obtain NSF fees that Bank of America recently settled in a class action lawsuit.
For all deposits, including felloe BBT checks, this bank places a THREE DAY 'hold' so that they can refuse drafts and continue to charge NSF fees at their convenience. The holds are at the convenience of BBT -if printed, the daily on-line action on my account differs each day until the 'hold" is released. The fraudulent fees are never reversed. It's a scam!!!
Another fraudulent practice by BBT is the lack of recourse to dispute anything. There is no live phone or online support. Employees are trained to defend the scam. One even said to me "oh, usacomplaints.com, we're all aware of that! Well, how did it get there??? Nobody else has it. There are no negative complaints on this site for Bxxx of Cxxxe Cxxxy or Wxxxxx!
I re-opened my account at W-they gave me immediate access to my disability check! Thank you Wxxxx! What fantastic customer service you have demonstrated!
I too am ready to join others in a class action lawsuit against them for such practices.
Berryville, VA
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