These idiots kept a second mortgage account open after it was transferred to them but the loan was paid off prior to transfer.
They try to tell me they are right, refuse to research the problem, and keep sending payment demand letters to my address.
Info for all:
Write a Real Estate Settlement Protection Act (RESPA) letter.
Directions for the letter can be found at:
http://www.hud. Gov/offices/hsg/sfh/res/reslettr. Cfm
That requires them by law to respond to the problem within 20 days and resolve it by 60 days. In that period of time, they cannot report anything to any credit reporting companies.
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