Usacomplaints.com » Business & Finance » Complaint / Review: Allstate Insurance Sloan Agency - Told to Cancel Farm Bureau Policy, Then Coverage Was Refused. #200695

Complaint / Review
Allstate Insurance Sloan Agency
Told to Cancel Farm Bureau Policy, Then Coverage Was Refused

I was contacted by Ms. Simpson about a homeowner's insurance quote. I liked what I saw, and we spoke several times. On November 20th, I was told to cancel my other policy with the Georgia Farm Bureau. I did not cancel it then, because I wanted to make sure everything was okay. So on December 7th I called the Allstate office and was told that everything was fine and that I was covered. I had already received my policy information and everything.

On December 8th I went down to the Farm Bureau and cancelled our homeowner's policy. On Monday, December 11th, I got a call from Ms. Simpson saying that Allstate would not cover me. So sorry, that's it. She had told me to cancel my insurance way back in November, but I didn't; I waited until I was sure everything was okay.

Now my mortgage company has put insurance on my house that I cannot afford. I will probably lose my home. I have two small children who will probably be homeless because of Allstate's carelessness. Why tell me almost a month before that I was covered and to cancel my policy with the Bureau?



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