The following is an e-mail I sent to Allstate, and have not heard back.
I am a current customer and soon will be a former customer. I received a letter stating that my policy will be canceled due
to Chimney damage. I contacted my agent, Larry Jackson, and he stated that if Chimney gets repaired, my policy will not be canceled. I spent $2000.00 to get the chimney repaired. Sent the completion documents to my agent. I received a call stating that I will not be renewed because I do not have Auto Insurance with Allstate. That was NEVER stated to me at ANY
time! This is not the first time that Allstate has tried to strong arm me into additional services. Two years ago, I received a similar letter stating that my policy will be canceled because there was no proof that I lived in the house. I had to provide monthly bills and other documents, just to find out, from my agent, that since I did not have Auto Insurance, Allstate was
going to cancel. I guess I am not in Good Hands with Allstate unless I purchase additional services. Need to change your commercials, so that people know unless you have every service we offer, your good hands will open up and let you fall.
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