As a customer and a professional in my field, I have never been treated with such disrespect and lack of professionalism as I was today. BB&T bank clearly made the error, and now I am stuck paying for it.
After several trips and phone calls, I went to the Sterling branch today. The branch manager basically stated that the problem was mine, and nevertheless I was to be charged for the overdraft, to the sum of 120.00 bucks. I was never informed of changes as they related to the move from F&M to BB&T. I will NOT pay the overdraft charges, and I am willing to do battle in court.
I believe all clients of BB&T should verify all banking status, checking and savings. They are ripping you off for all the services that were provided via F&M.
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