Usacomplaints.com » Business & Finance » Complaint / Review: BB&T - Branch Banking and Trust - Slow ATM and cash deposit posting, NSF penalties taken first. #146774

Complaint / Review
BB&T - Branch Banking and Trust
Slow ATM and cash deposit posting, NSF penalties taken first

Managing your account with BB&T is very difficult. If you use your ATM card for a transaction, sometimes it does not appear on your account for a week or more. Cash deposits made before 2 PM do not show up the next day, but on the following day.

Deposits made after 2 PM do not show up for 2 days. NSF penalties are posted before deposits are made on the same day, causing the deposit to be used for NSF penalties rather than to bring the account up to date. I have had this problem with a credit union also.

All of the online transactions are supposed to make life easier. In fact, they are making life very frustrating, complicated, and expensive for the average consumer. I am seriously thinking about going back to cash and money orders.


Offender: BB&T - Branch Banking and Trust

Country: USA   State: North Carolina   City: Eden
Address: 680 S. Van Buren Road
Phone: 3366238421

Category: Business & Finance

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