Usacomplaints.com » Business & Finance » Complaint / Review: Vanderbilt Mortgage And Finance - Late payments, harassment and calls to lot landlord not listed as contact. #108660

Complaint / Review
Vanderbilt Mortgage And Finance
Late payments, harassment and calls to lot landlord not listed as contact

How shall I begin this...

Fact 1. We signed our contract in October.
Fact 2. The home didn't get moved until November 29 or so.
Fact 3. Mortgage due December 1st.
Fact 4. We didn't move into our home until December 31 (and we've been harassed ever since).
Fact 5. Yes, we're late by 2 months.
Fact 6. We have not received any letters telling us what amount is due, only a privacy statement letter.
Fact 7. Today the people we pay our lot rent to (they are not even written anywhere in our contract that gives Vanderbilt permission to call them) called us to inform us to call Mark from Vanderbilt.

Now I want to know: when did Vanderbilt start contacting people that aren't listed as a "contact person" in your contract? Who will they call next? Our phone company? Our utility company? Our insurance company? With Vanderbilt contacting our lot landlord, who isn't listed as a contact person on our contract, wasn't this a breach of contract?

Anyone with solid suggestions, please reply! I don't want to read replies about all this being our fault. We know where we're at fault. It's our fault that we chose to finance with Vanderbilt and do business with Clayton Homes. The reps at Vanderbilt are so rude, with their holier-than-thou, better-than-you attitudes, that I refuse to speak with any of them by phone.

Thanks for reading.



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