Complaint / Review
Signature Motor Club
Roadside plan never offered to me, $10.50 refund, no maps

I have been paying for AARP roadside service, $45, for a few years. The other day I called to ask for maps and was told that I belonged to the Road & Tow plan and was not entitled to maps. To be in that plan I would have had to pay them $46 a year. This service was never offered to me, and I had no knowledge of it.

They sent me a check for $10.50 as a member refund and said that when I renew I will get a 25% discount. I also emailed Allstate, who say that they have nothing to do with this service. Then from AARP I received a products and services directory, and in the middle of the booklet it reads: AARP Roadside Assistance from Allstate. So please tell me who is lying the most?

I am a senior citizen who is tired of being ripped off by these big companies. I have since bought the maps I needed for the amount of $69.27. Thank you.