FedEx Kinkos sells itself to the consumer in part as a place to ship packages.
The catch is that they only accept packages that are shipped at the Express rate. That is not the bad news. The bad news is that they do not notify companies that ship of this policy, nor are their drivers even aware of it. They gladly accept your money and then refuse the shipment at the destination. (Their computers could pick this up if they cared about the customer.)
The gentleman (yes, I say that in jest) who manages the Yuma store absolutely refused to make an exception and accept the package, despite the fact that they keep this policy secret and that I have been doing business with this company for 30 years. So much for customer loyalty from FedEx!
If all of this is not bad enough, try to get hold of a manager at a higher level... You go into voice mail, and if you are lucky you may hear back from them in a few days.
I hope you never end up in my situation, on the road expecting 5 critical shipments only to find that FedEx is going to refuse all of them! It is going to cost me weeks in time and lots of money in duplicate shipping costs!
I suggest to those reading this to vote with your feet and not use FedEx. They don't seem to know who pays their salaries.
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