Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Non-authorized checking withdrawal. #912431

Complaint / Review
Direct TV
Non-authorized checking withdrawal

I terminated my Primary TV support 5/14 after three (3) years or even more and was no further under agreement. After I talked towards the woman in customer support I had been informed that my consideration was compensated entirely up to now so that as long when I delivered my gear within 21 times there could be no extra costs. The gear was delivered on 5/20 after I obtained the container for that gear return. On 6/12 I obtained An Immediate TV declaration demonstrating Quantity Due $. 00. Recently 6/28 I looking into online lender SMB&T bank account and noticed Immediate TV had a impending withdrawal of $494.67 to become compensated 6/29. I named Direct TV in the quantity above Trisha stated "whenever your gear is delivered the technitions split the controllers aside plus they can easily see just how many films you've requested and also you owe $495 for films requested remotetley." WHAT... I reside in the stays, no web and barelly telephone support. Used to do not need my telephone wire in virtually any of itis and we never could hire any films until it experienced the telephone line. I understand we might have requested posibly 3-4 films max within the three-plus decades we'd the support. We'd the movies rental secured therefore no body might purchase films. I subsequently mentioned this really is BS and that I wish to consult with your boss. Trisha said anybody you keep in touch with may let you know the same there's nothing you certainly can do but spend the $495. After declaring this is all BS I hungup. We talked to the lender plus they stated so long as the cost was imminent about the display they might not quit the cost but I really could document a which we shall approach on Monday July 2. I'm confirming this towards the BBB & the Attoreny Standard. If anybody has every other recommendations or have observed this please contact me. I've attahed what I'm helps my criticism. I've evidence of all files but cannot connect them because of structure. Thanks Lynn


Offender: Direct TV

Country: USA   State: Colorado   City: Greenwood Village
Site:

Category: TV & Radio

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